Konfyre Voice
Konfyre Voice supports conversations across Konfyre Flow and HealthOps, with questions, actions and review steps configured for each workflow.
01Approved questions
02Adaptive conversation
03Structured responses
04Human review
05Workflow handoff
Connect each conversation to a clear next action.
- Adaptive conversations
- Structured responses
- Configured workflow questions and actions
Run the approved outreach path
- Member calls
- Provider calls
- Missing information follow-up
- Resume incomplete calls
Capture the next action
- Callback scheduling
- Draft submission creation
- Workflow handoff
Route exceptions to people
- Escalation queues
- Human review before final action
- Reviewable workflow history