Services that support HealthOps, forms, and workflow automation.

Implementation services for member outreach, clinical review, integrations, migration, security controls, testing, and rollout.

Workflow Discovery

  • Map outreach, intake, review, escalation, document, and reporting workflows

Integration and Migration

  • Roster intake
  • APIs and webhooks
  • Exports
  • Approved system connections
  • Migration from manual processes

Campaign Configuration

  • Outreach forms
  • Population assignment
  • Calling schedules
  • Retry rules
  • Disclosures
  • Opt-outs
  • Campaign reporting

Clinical Workflow Configuration

  • Exception queues
  • Reviewer assignment
  • Due dates
  • Escalation paths
  • Final disposition

Testing and Security Review

  • Workflow validation
  • Permissions
  • Consent controls
  • Audit history
  • Integration behavior

Pilot and Rollout

  • Controlled pilot
  • Outcome review
  • Rule tuning
  • Operational training
  • Phased expansion